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"Why Buy from The Watchmaker?"

&

Authorized Vs.

Gray Market

Why buy from The Watchmaker?

We have access to the complete product selection of all watch brands we carry. This means we sell brand new, genuine (not counterfeit), serial number intact, fully "backed up by the manufacturer" timepieces. Our prices are as competetive as you will find in the USA from an authorized dealer.  For Hamilton, Rado, and Tissot we are the Factory Service Center for the entire Northeastern United States.  We are a Swiss Army authorized retailer and service agent.  We maintain and operate one of the finest repair centers in the country. 

We are an old-fashioned family business; Jack & Terry Kurdzionak started the company in 1987, and both sons are involved actively in the business and local and national trade associations. Son David now serves as president of the company.

 

We are convinced that we offer the best sales and service in the country.  Please call anytime.

888-852-6968

 

Authorized Dealers

Vs.

Gray Market Watch Dealers

The Watchmaker is an authorized dealer for all watch brands represented, both in our Boston Area store and shown online at www.thewatchmaker.com

When looking online for new watches, there are thousands of different websites offering watches at seemingly major discounts.  These websites are never authorized dealers.  They maintain little or no inventory, have no affiliation with the watch manufacturers, often only have access to "close-out" or "factory second" merchandise, and in many cases, are offering counterfeit watches.  How does this work?

The most common way this works is that an online watch retailer posts watches for sale at seemingly very low prices, and waits for the orders to come in.  Anyone can post a picture of a watch and offer it for sale at a too good to be true price.  When they do get an order, they now have to find the watch.  For example, they may have a friend who owns a watch store that is willing to part with a watch or two, just to move some inventory out the door.  From here, the serial numbers are usually scratched off so the origin of the piece cannot be identified.  Any authorized dealer caught "selling out the back door" risks losing its agency (the manufacturer will close their account), so they remove the numbers from the case to obscure the watch's history.  Why is this a bad thing?

A watch with no serial number has little to no resale value.  Also, when it comes time for service to a watch, a watch with no serial number will not be serviced by the manufacturer.  They consider these watches to be less than genuine, as it was sold outside of the dealer network.  The watch could be seized, or more likely just returned unrepaired. "That's OK, I'll bring it to a local watchmaker and avoid sending in to the manufacturer or service center....  He can fix it, right?

Wrong.  Many major Swiss watch companies restrict parts distribution to authorized service centers only.  If a watch needs a part (and every watch does eventually need service and parts), you are stuck.  Most local, independent watchmakers don't have access to the proper components, and the authorized service centers are not allowed to touch it because it's been tampered with.  Many "gray market retailers" offer their own "in house" warranties.  These companies are offering to fix watches for which they have no access to spare parts.  Their guarantees are worthless.

Before you buy a watch anywhere on the net over the phone, call us.  We'll do our best to compete with price.  As far as service goes, there is no competition- we win every time.

 

 

- Dave Kurdzionak- President, Boston Watch Corporation dba

888-852-6968

david@thewatchmaker.com

 

 

 

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