This form is for you to print out and mail with your watch. It is not a form to fill out online because we cannot diagnose your problem or give you an estimate without inspecting your watch. PLEASE PRINT CLEARLY Name: ___________________________________________________ Street Address: ____________________________________________ Apt. or Unit: ___________________ City: ____________________ State: _________ Zip Code: ________ Daytime Phone: ( ) ______-______________ extension ________ Evening Phone: ( ) ______-______________ email address: __________________________________________ Brand of Watch: ________________________________________ Model or Serial Number (if applicable): _______________________ Declared Value (this is the amount we should insure your watch on its return) $_________________ Please describe the problem you are having with your watch, or provide instructions (e.g., change battery, check water resistance). Please be specific.
The Watchmaker recommends that you send the watch via the carrier of your choice, insured for whatever you feel is the replacement value. Please do not ship the watch in any packaging that you would like back, it is impossible for us to keep your watch and it's box together due to the volume of watches that we handle. After receiving and inspecting your watch we will contact you with a repair estimate. Upon approving your watch repair, we will request a credit card number to begin work. We accept Visa/Mastercard/Amex/Discover and personal checks. Please call or email if you have any questions about sending your watch to us. Please ship your watch to: Toll-Free: 1-888-852-6968 |
